Your Privacy Matters to Us

At THRYVALL MAN, operated by THRYVALL TRADING PRIVATE LIMITED, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect when you visit thryvallman.in, place an order, create an account, contact us, or otherwise interact with our website, and how we collect, use, store, and protect that information.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase history
• Account information, where applicable
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information
• Cookie and similar technology data

2. Payment Information

Payments made through our website may be processed by authorized third-party payment gateways and payment service providers.

THRYVALL MAN does not directly store your complete debit card, credit card, UPI PIN, CVV, or online banking credentials. Payment information required to complete a transaction is handled by the applicable payment service provider in accordance with its security and privacy practices.

3. How We Use Your Information

We may use the information collected from you to:

• Process, confirm, and fulfil your orders.
• Arrange shipping and delivery of your purchases.
• Provide order confirmations, shipping updates, and other transactional communications.
• Respond to questions, complaints, returns, refunds, or customer service requests.
• Maintain appropriate business and transaction records.
• Improve our website, products, services, and customer experience.
• Detect and prevent fraud, misuse, or security threats.
• Comply with applicable legal, tax, accounting, and regulatory requirements.
• Send marketing communications where you have consented to receive them or where otherwise permitted by applicable law.

4. Marketing Communications

We may send you information about THRYVALL MAN products, offers, promotions, or updates where you have provided your consent or where such communication is otherwise permitted by applicable law.

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us at support@thryvallman.in.

Unsubscribing from promotional communications will not prevent us from sending essential transactional communications relating to your orders, payments, deliveries, returns, or account.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to enable essential website functionality, remember preferences, understand how visitors use our website, measure website performance, and support advertising and marketing activities where applicable.

Cookies are small files stored on your device by your browser. Some cookies are necessary for features such as shopping carts and checkout, while others may help us understand website traffic and improve the shopping experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of our website.

6. Analytics & Advertising

We may use third-party analytics, advertising, and marketing services to understand website usage, measure the effectiveness of our campaigns, and improve our services.

These service providers may use cookies, pixels, tags, or similar technologies to collect information about your interaction with our website, subject to applicable law and your available consent choices.

7. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information with trusted third parties where reasonably necessary to operate our business and provide our services, including:

• Payment gateways and payment processors
• Courier, shipping, and logistics providers
• Website hosting and technology providers
• Customer support and communication providers
• Analytics and marketing service providers
• Professional advisers, auditors, or service providers
• Government, regulatory, or law-enforcement authorities where disclosure is legally required

We aim to share only the information reasonably necessary for these parties to perform the relevant services.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should also take appropriate steps to protect your account credentials and devices.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and satisfying applicable legal, tax, accounting, and regulatory requirements.

10. Links to Other Websites

Our website may contain links to third-party websites or services. Once you leave our website, the privacy practices of those third parties will apply.

THRYVALL MAN is not responsible for the privacy practices, security, or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Your Personal Information & Choices

Subject to applicable law, you may contact us regarding the personal information we hold about you, including requests to access, correct, update, or delete information where such rights are available.

You may also withdraw consent for certain uses of your personal information where processing is based on consent, subject to applicable legal requirements and exceptions.

To submit a privacy-related request, contact us at support@thryvallman.in. We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website and products are not specifically directed toward children. We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technologies, or applicable legal requirements.

Any updated Privacy Policy will be published on this page. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

THRYVALL TRADING PRIVATE LIMITED
Brand: THRYVALL MAN
GSTIN: 03AALCT3979M1ZN
Office No. 37, Floor 15, Sushma Infinium,
Ambala Chandigarh Highway,
Zirakpur – 140603, Punjab, India
Email: support@thryvallman.in
Website: thryvallman.in